The Ultimate Photoshop Resource

Privacy policy


PhotoshopCAFE Privacy Policy

What information do we collect?

We collect information from you when you place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service: (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Contests

In the event of contest entries. The winners contact information will be shared with sponsors for the sole purpose of fulfilling prizes.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 12/14/2015

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

photoshopcafe.com
80 Reunion
Irvine, CA 92603
United States
support@zendesk.photoshopcafe.com

Terms of Service

Ordering
When you order from this site, your order is processed with 128 Bit secure encryption and is also PCI complient. If you prefer not to order online, please email us with your phone number and a good time for us to call. We gladly accept American Express, Discover, MasterCard and Visa. Product Guarantee All PhotoshopCAFE products carry a 60 day 100% satisfaction guarantee. We will refund your purchase if you are not completely satisfied. For a physical disk, it must be returned in as-new condition at shippers expense. On receipt of the physical disk, we will issue a credit to your credit card or Paypal account for the full purchase price minus shipping coasts. For a digital purchase, we will issue a gift certificate of the full value of your purchase that can be used towards any qualified product purchase on PhotoshopCAFE.com (3rd party products, don’t qualify).

Sales Tax: California physical disk orders will be subject to 8.0% sales tax. Digital sales are exempt from sales tax.

Shipping
We ship our Products-On-Disc by UPS Ground, 3 Day Select, USPS Priority Mail or First Class Mail. Shipments are at a flat rate. Currently $3.00 Domestic and $10 International. . International orders are shipped by USPS First Class International which travels by air and helps keep transit and import charges to a minimum. Internet orders are processed within 24 hours. Orders are processed on weekdays only.

Licensing
PhotoshopCAFE’s training programs are sold under a Single User License. For Multi-user licensing and licensing policies contact us.

 

PhotoshopCAFE Anywhere.

What is PhotoshopCAFE ANYWHERE?

This is our new way of serving you with the content that you need, where you need it and when you need it.
For a long time, I have wanted to get you your training in a way that it’s flexible to fit your lifestyle. We didn’t want to just copy what other people are doing, because that isn’t always working.

The reason is we want to look to the future and serve the present. We simply cannot do that while hanging on to the past. I have heard from so many of you, that you no longer have a DVD player in your computer and that most new computers haven’t had a DVD ROM for a number of years.

I have also heard from a lot of you, that you are now wanting to watch your training on tablets and phones. However, you don’t necessarily want to be connected to the internet all the time. You travel on trains in planes, busses, and ubers and want to watch your training there too (Actually this is the best time to learn. Turn your commute into a university).

Another thing, Adobe is doing smaller, incremental updates between major releases. It’s impossible to do a re-run of a DVD each time and send it out. Also, emailing a new download is difficult, and if you miss the email, you would miss the update.

So the solution that we came up with is PhotoshopCAFE ANYWHERE.

This means, in the future, when you buy premium training from PhotoshopCAFE, you can download it to your computer. All the video files are in the clips folder and named in such a way, that they will be easy to use when you copy them to your mobile devices (Through iTunes, or your player of choice). So you can watch them anywhere.

But that’s just part of anywhere. The other part is anytime access. You will have your own control panel, where all your downloads will be listed and you can re-download them, whenever you like.

This means, on certain training, we will be able to drop in updates that you will be able to download them whenever you like and stay up to date.

In fact, if you have purchased a download from us in the past 3 years, just log into your account and your downloads are there now, today!

BONUS. You know those nice bonuses, the Superguides and blending modes ebook.? Yup, you can also download those whenever you like from your account.

Let me show you what you can do. Go to your account and login. (Note, this email list and PhotoshopCAFE account are not the same. If you have made a purchase in the past 3 years, you will have an account at PhotoshopCAFE). If you just want the free bonuses, you can create an account for free at PhotoshopCAFE.

1. Gift Certificates and Vouchers live here


All your free bonuses are here

Re download your training here

This is just the beginning! We have lots of work to do and lots of ideas to expand all of this for you in the future. PhotoshopCAFE is one of the longest-running Photoshop resources in the world, and we plan to be around to serve you long into the future. PhotoshopCAFE ANYWHERE is one way that we can do this.

FAQ:

1. So you are ending DVDs?
After 17 years and pioneering CD and DVD Roms in our industry (yes, we were the first), we have to cut the anchor, DVDs are fast becoming obsolete. However, you will be able to get them at our sister site software-cinema.com (we are launching a new SC site very soon too – with DVDs).

2. I bought a DVD, can it be added to my account?
Unfortunately, there just isn’t a way to do that right now, the man-hours would be enormous to do that.If you have a DVD, you can still copy the digital files from the clips folder to your mobile devices and other computers, so you still have the ability to watch your training anywhere.

3. Is this a subscription?
No, you still buy your training as you need it and some of the courses will come with free updates in between major Adobe updates. Big releases like 2017/2018 will be paid purchases.

4. What about streaming video?
We have had streaming video for 2 years now at academy.photoshopCAFE.com If you have purchased our streaming training courses, nothing has changed for you, just remember that it’s a separate account login. We are looking at adding a streaming option to PhotoshopCAFE in the near future. (Just one exciting feature on its way)

5. I bought a download 4 years ago, 10 years ago. Can it be added?
We can go back 3 years because this is how long we have been using the database solution we have and we are able to import accounts. Before that, we processed everything manually and we didn’t have accounts.

Please also be aware, that there might still be a few little bugs as we sweep up the dust on this big release. Let us know if you find any (please be patient as we fix them).

I hope you are as excited as we are moving forward! This is just the beginning and I’d love to hear what you would like to see here at your CAFE.

The Ultimate

Photoshop Resource